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Privacy Policy

Below you will find information concerning visits to and the use of Four One Wine ‘Pty Ltd’ (“Four One Wine”) corporate websites and platforms. This privacy policy applies to all our platforms. When we talk about our “Platforms” we refer to all our websites, mobile sites, mobile apps, social media platforms, emails or any other technology or services you may use to interact with us. 

Four One Wine is sensitive to privacy issues on the internet and recognises the importance of safeguarding all information we receive from you. This Privacy Statement applies to data provided by you and collected by Four One Wine through its websites as well as both online and offline services. We believe in protecting your privacy, so when we collect information from you, we will use your information or disclose it in the manner stated below.

We will use the provided information in the course of our dealings with you to process requests and orders and to provide a more personalised internet and online buying or ordering experience. Four One Wine will ensure that all personal information is treated in accordance with the applicable data privacy legislations.

For your information, we have provided this statement explaining our online information practices. By using our Platforms, you agree to the terms of this Privacy Policy.

Collection of your personal information

In general, you can visit Four One Wine’s websites and platforms without revealing who you are or any information about yourself. However, our web servers will collect information (standard information that your browser sends to every website visited) for statistical purposes, such as the number of visits, the pages viewed, which website you came from before clicking into the Four One Wine website, the key words used to find our site, your IP-address, the browser type and language, access time, etc. Four One Wine uses this information for improving its sites and services.

When visiting certain Four One Wine’s website, we ask you to consent to providing personal information, such as your email address, name, telephone number, etc. This information is required in order for us to process and fulfil your order and otherwise provide you with the information and services you may request from us. (e.g. changes of your order, cancellation of your order etc.). This information will therefore be kept by us as long as is necessary for us to use your information as described above or to comply with our legal obligations.

For security reasons we also keep the IP-address used when the order is registered. Card holder name information is stored by Four One Wine in order to ensure effective handling of any problems regarding charging, cancellations and/or credits. At no time will other credit card information, such as the Primary Account Number, Service Code and Expiration date be stored by Four One Wine. Personal information collected on Four One Wine sites and services may, in compliance with applicable laws and regulations, be stored and processed in any country in which Four One Wine or its subsidiaries maintain facilities.

How we collect or obtain information about you

  • When you provide it to us including but not limited to when you contact us, place an order on our website, sign up for our email newsletter, join our social networking sites, participate in a survey or quiz; enter a competition, or when you create or update an account, send a gift card or utilize our technical support or customer services. 
  • When you communicate with us via phone, instant messaging, email or any other medium.
  • From your use of our website, using cookies and similar technologies, and occasionally, from third parties.
  • Information from third-party sources – we may receive additional information about you that is publicly or commercially available and combine that with the information we have collected or received about you in other ways. 
  • We may also receive information about you when you choose to connect to our platforms with social networking services


What information we collect

  • Name, contact details, payment information e.g. your credit or debit card details, IP address, postal, billing and shipping address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), your responses to competitions, quizzes or surveys, and information about your internet connection.


How we use your information

  • For administrative and business purposes
  • To contact you if necessary
  • To process orders you place on our website
  • To provide you with periodic e-mails and mailings about Four One Wine products, services and promotions
  • To help us improve our online store, website, business and your shopping experience.
  • To provide advertisements to you about our products and services on this and other websites
  • To protect the security or integrity of our websites and our business.
  • To comply with our contractual and legal obligations, policies and procedures. 
  • To show you and/or provide to you content that we think might be of interest to you, and to display content according to your preferences and our terms
  • To send you e-mails to help us learn more about your shopping preferences
  • To analyse your use of our website


Disclosure of your information to third parties: 

  • Only to the extent necessary to run our business, to our service providers, and to fulfil any contracts we enter into with you, and where required by law or to enforce our legal rights.
  • We may share non-personalised or de-identified information with selected business partners. This means that we do not disclose information that can identify you to our business partners, but we may provide them with aggregate information about our customers or users.
  • We may provide information about you to entities or persons that provide services to us or on behalf of us in order for them to provide services to us or you.


Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event)?

  • We do not sell your personal information to third parties.


How long we retain your information? 

  • For no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business). For specific retention periods in relation to certain information which we collect from you, please see the main section below entitled How long we retain your information.


How we secure your information?

  • Using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary and by only trusted individuals that have been trained and briefed on appropriate handling of personal information.


Sharing your Personal Information:

We share your Personal Information with third parties to help us use your Personal Information, as described above. We may provide information about you to entities or persons that provide services to us or on behalf of us in order for them to provide services to us or you. For example, we use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here:

We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

In the event that we sell our business or assets, we may disclose your personal information to the prospective buyer of such business or assets.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Security of your personal information

Four One Wine has several security measures in place to protect your personal information. We are committed to keeping your personal information safe and secure. However, when transmitting personal information over the internet, please bear in mind that no transmission over the internet can ever be guaranteed secure. We will to take reasonable steps to protect against unauthorized access to and disclosure of your information. To do this, we use up to date technology to mitigate the risk of unauthorized access or disclosure of your information.


We may also use technologies, such as cookies or other similar technologies, to collect information about the pages you view, the links you click and other actions you take on our sites and services. A cookie is a small text file that is placed on your hard disk by a web page server and stored by the browser on your computer or mobile device when you visit our Platforms.

Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. It enables our own systems to recognise you when you visit our Platforms again and to store things like user preferences, which improves our service to you. We may also use cookies to compile aggregate information or for statistical purposes.

Cookies cannot be used to run programs or deliver viruses to your computer. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if preferred. 

If you wish to reject our cookies, you can configure your browser to do so, but if you do this, you may not be able to use all the services or functionality on our Platforms.

Other sites

Four One Wine’s website may contain links to other sites. Although we try to link only to sites that share our high standards and respect for privacy, we are not in any way responsible for the content of the privacy practices employed by other sites.

Changes to this privacy statement

This privacy policy may be changed by us at any time. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it, and under which circumstances we disclose it. We encourage you to periodically review this statement to know how Four One Wine is protecting your information.


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Four One Wine corporate office at